Pricing

Start free. Upgrade when you grow.

Run a real reporting line free, forever. Move to Pro at $99/mo when you need white-label, API, and more capacity, or talk to us about Enterprise. Cancel anytime; no lock-in.

Pay yearly and get 2 months free
Free
$0 / forever

Stand up a real reporting line in minutes, free. For small teams & pilots.

  • AI chat & click-to-talk voice intake
  • Full case management & investigations
  • Anonymous reporter portal & audit log
  • 3 seats · 10 cases/yr · 1 intake form
Start free

No credit card. No sales call.

Most popular
Pro
$99 / mo

More capacity, white-label, and API for a growing program.

  • Everything in Free, plus:
  • White-label + custom domain
  • Public API & outbound webhooks
  • 5 seats · 50 cases/yr · higher AI limits
  • 3-year data retention
Start Pro

Create your free account, then upgrade in seconds.

Enterprise & Partner
Custom

Unlimited scale, enterprise security & compliance, and partner tools.

  • Unlimited seats, cases & AI
  • SSO/SCIM, HIPAA BAA & data residency (on request)
  • Localized country hotline numbers
  • Partner multi-tenant console
  • Dedicated CSM & 99.9% uptime SLA
Contact sales
US data residencyAnonymous by defaultCancel anytimeExport your data anytimeNo lock-in
Compare every plan

Everything, side by side.

The full breakdown. Need something you don't see? If it matters to your program, we'll build it. Talk to sales.

Plans & capacity

FeatureFreeProEnterprise & Partner
Price$0$99/mo · $990/yrCustom
Team seats35Unlimited
Cases (per year)1050Unlimited
Public intake forms15Unlimited
Attachment storage5 GB25 GB500 GB+
Data retention1 year3 yearsCustom
AI intake sessions / month1020Unlimited
AI hotline minutes / month2050Unlimited

Intake channels

FeatureFreeProEnterprise & Partner
Web report form
AI chat intake (conversational)
AI voice hotline, click-to-talk
Multilingual intake & forms
Dedicated / localized country phone numbers
Admin-configurable AI interviewer (greeting, tone, custom questions)

AI assist (investigators)

FeatureFreeProEnterprise & Partner
AI case brief, triage, risk & sensitivity flags
PII detection & redaction
Translation, duplicate detection, digests, "ask this case"
Higher-quality interview modelOn request

Case management

FeatureFreeProEnterprise & Partner
Case list, notes, tasks, timeline
Investigations & AI remediation plans
Categories, tags, saved views, SLAs, workflow builder
Legal hold & retention controls
Disclosures / Conflict-of-Interest campaigns
Anonymous reporter portal + two-way messaging
Full audit log

Branding & platform

FeatureFreeProEnterprise & Partner
"Powered by MyHotline" footerShownRemovedRemoved
White-label (custom logo / colors)
Custom domain
Public API + outbound webhooks
Employee-roster import + People directory
HRIS sync (Workday / BambooHR)On request

Security & compliance

FeatureFreeProEnterprise & Partner
Database-level tenant isolation (RLS)
MFA (authenticator) + backup codes
Rate-limiting / abuse protection · AV-scanned uploads
GDPR-ready (DPA + sub-processor transparency)Signed DPA
EU Whistleblowing Directive & SOX-aligned
SSO (SAML/OIDC) + SCIM provisioningOn request
Custom roles / granular RBACOn request
IP allowlisting & session policiesOn request
SIEM / audit-log exportOn request
HIPAA BAAOn request
EU data residencyOn request

Partner (Enterprise & Partner)

FeatureFreeProEnterprise & Partner
Multi-tenant firm / partner console + cross-client rollup
Bulk client provisioning
Partner white-label / co-branding
Consolidated partner billing / revenue shareOn request

Support

FeatureFreeProEnterprise & Partner
SupportEmailPriorityDedicated CSM
Onboarding & trainingSelf-serveSelf-serveGuided
Uptime SLA (99.9%)
Custom MSA / invoicing

On request features are provisioned on the Enterprise & Partner plan. Tell us what you need and we'll turn it on. Availability described here reflects platform capabilities, not third-party certifications.

Questions

Pricing, plainly.

Is the free tier really free?

Yes. No credit card, no trial countdown, no sales call. You can run a real hotline on Free indefinitely within its limits. When we say free, we mean free.

How do I upgrade to Pro?

Create your free account first, then upgrade to Pro from inside the app in a few seconds, billed securely through Stripe. Monthly ($99) or yearly ($990, two months free); cancel anytime.

What counts as an "AI session"?

An AI session is one use of an AI feature: an intake interview, a case brief, a risk assessment, or an ask-this-case query. Each plan includes a monthly allowance that resets monthly.

Do I sign a contract to start?

No. Free and Pro are self-serve with no lock-in. Enterprise & Partner uses a custom agreement (MSA) tailored to your organization.

Can I get a phone number for the hotline?

AI voice intake (click-to-talk) is included on every plan. Dedicated or localized country phone numbers are an Enterprise & Partner feature. Talk to sales.

Where is my data stored?

In the United States, AWS us-east-2 (Ohio), with US-region compute. EU data residency is available on Enterprise. See the Trust Center.

Start free. Decide later.

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