Evaluating Convercent (now EQS)? Here's an honest look at where it's strong, and where MyHotline, the US-native, AI-first ethics hotline that's free to start, is the better fit.
Convercent, once a modern US challenger, is now part of EQS, a European compliance company, with EU data hosting and an EU-directive orientation.
A good fit for European or EU-operating enterprises that want EU data residency and EU-regulation alignment.
Now European-owned with EU data hosting; MyHotline is US-native, with US data residency and US-law contracts.
Quote-based enterprise pricing; MyHotline is free to start and transparent.
EU-directive framing; MyHotline anchors on US drivers like SOX, Dodd-Frank, and the DOJ ECCP.
AI is nascent there; MyHotline ships AI intake and voice today.
| Convercent (now EQS) | MyHotline | |
|---|---|---|
| Intake | Multichannel capture | AI interview + click-to-talk voice |
| Pricing | Quote-based | Free to start, transparent |
| Commitment | Annual contract | No contract to begin |
| Data & law | EU residency | US residency, US law |
| Time to live | Weeks | About a day |
| AI | Nascent | Included, shipped |
| White-label | Limited | True white-label |
Comparison based on publicly available information as of 2026; capabilities and pricing change, so verify current details with each vendor. MyHotline is a newer entrant and doesn't claim Convercent (now EQS)'s track record or certifications. This is a category comparison, not a criticism of any vendor.
Start free and run MyHotline next to Convercent (now EQS) or whatever you use today, with no contract and nothing to lose.